What did you do before coming to ACH?
My previous role was working for Capita within their learning and development service as a traineeship tutor working with young people and adults to get them back into employment. I also worked on their apprenticeship contract delivering customer service, business administration and first line management. I have a teaching, training, advice and guidance and project management background which spans over ten years and I also worked on the nextstep contract (now the National Careers Service) between 2008 – 2011.
Why did you decide to come to ACH?
I wanted a fresh challenge supporting people in the community as I previously worked on similar contracts to those ACH deliver and enjoy the rewards this bring when you have helped an individual to progress in work and life.
What project are you working on for us?
I am currently working on a Big Lottery and European Social funded programme called Community Matters, a three-year project to help 2,800 people across the Black Country to move into work, training or job search. But, from February 2018 I will be working with the NCS team in Birmingham.
What is it that you want to achieve?
I want to offer quality careers information, advice and guidance to individuals that will help them to progress and move closer to securing paid work or training and to provide them with impartial information on realistic career choices.
What are you hoping to gain from ACH?
I am hoping that ACH will provide me with training and support to enable me to carry out my role effectively and also to progress and achieve goals that will benefit myself and the organisation.
What is your proudest moment in your career?
I have had many proud moments which include leading on gaining the matrix qualification in previous employment, getting excellent feedback from learners, helping people to change their life and making a difference to others.